Support

Something not working, a question about your plan, or an idea for Pleofon? Write to us and a person will answer.

Contact

Email contact@pleofon.ai. Tell us which version of Pleofon you use (Settings shows it) and, if something went wrong, what you were doing when it happened. We usually reply within two business days.

Pleofon from the Mac App Store

Pleofon Pro bought in the App Store is a monthly subscription billed by Apple to your Apple ID. It renews automatically until you cancel it.

• Cancel or manage: open the App Store, click your name, then Account Settings and Subscriptions. Cancelling stops the next renewal and you keep Pro until the end of the period already paid for.
• New Mac or reinstall: open Settings in Pleofon, go to the license section and click Restore Purchases while signed in with the same Apple ID.
• Refunds: Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.

Pleofon from this website

The version downloaded from pleofon.ai is billed by Paddle. See the Refund Policy for cancelling and refunds.

Requirements

Pleofon runs on Macs with Apple silicon and macOS 26 or later. Analysis happens locally on your Mac.

Privacy

See the Privacy Notice for what data Pleofon processes and why.